Help & Custom Order Guide
Custom Dress Order & Measurement Guide
At Kateprom, every dress can be tailored to your unique measurements, preferred color, or custom style. Follow this step-by-step guide to place your custom order smoothly.
1. How to Order Custom Sizing & Custom Colors
Ordering a tailored fit or customized color is easy and comes at no additional cost for most designs. Follow these simple steps:
Measurements to Include (in inches or cm):
You can copy and paste this list directly into your Order Note:
- Bust: _____ inches / cm
- Waist: _____ inches / cm
- Hips: _____ inches / cm
- Hollow to Floor (Collarbone to floor): _____ inches / cm
- Height (Barefoot, head to toe): _____ inches / cm
- Heel Height: _____ inches / cm (optional)
- Event Date: _________________
Need Measurement Help or Color Inspiration?
Check our detailed tutorials and fabric shade swatches before placing your order:
2. Custom Style & Design Modifications
Looking to alter a neckline, add sleeves, combine elements from different dresses, or bring a custom sketch to life? We specialize in custom style dressmaking!
- Complimentary Adjustments: In most cases, style modifications and customizations come with no extra charges.
- Send Reference Images: Have pictures or inspiration photos? Share them with our team, and our master tailors will confirm feasibility and details.
- Hassle-Free Assistance: If you find it challenging to enter details online, simply email us your requirements, measurements, and photos—we will organize everything for your order.
3. Confirmation & Customer Support
After your custom order is submitted, our dedicated customer service team will send you an email confirmation to review and double-check all measurements and design specifics prior to tailoring.
Have questions or need assistance?
Customer Service Email: kateprom.service@gmail.com or kateprom@outlook.com
Online Inquiry: Visit our Contact Us page